Customer Service Forms
TURN-ON APPLICATIONS
Residential Service – Sign in through Xpress Bill Pay (Note: New to Xpress Bill Pay? Create an Account) Note: you don’t need to sign up for Direct Payment.
OTHER REQUESTS & APPLICATIONS
Turn-off water service request
Request to Opt-out of Paper Bill
For internal use – alternative Residential and Commercial form
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Tester’s are required to attach a copy of their current certification to test document.
To find a Certified Tester, please refer to the local yellow pages or internet searches.
NOTE: Please call our Office at (520) 625-8409 during regular business hours if you have any questions.
The American Water Works Association (AWWA) has released a whiteboard explainer animation to help consumers understand where lead comes from, how it gets into water, and what households can do to keep their water lead-safe.
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Payment Options
NOTE – the CWC EZPay is a separate non-fee payment program. To sign up for the CWC EZPay program click here.
Xpress Bill Pay provides the following services at no charge:
• Receive email notification of new bills. Opt out of “paper bills”; help save our environment (click here to opt out of paper bills)
• View your Bill at XpressBillPay.com
Xpress Bill Pay provides the following services with a small fee:
• Option to pay bill online with debit or credit cards
• Option for monthly Auto-Pay – this is NOT the CWC EZPay described above
Please click on the logo below to be redirected to the Xpress Bill Pay Website
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