Customer Service Forms
APPLICATION FORMS
Residential Service – Direct Sign Up through Xpress Bill Pay (quicker)
** Residential Service – Manual Sign Up Form
Commercial Service – Sign up through Xpress Bill Pay (quicker)
** Commercial Service – Manual Sign in Form
OTHER REQUESTS & APPLICATIONS
Turn-off water service request
Request to Opt-out of Paper Bill
EMERGENCY
No. 520-625-8409
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Testers are required to attach a copy of their current certification to test documents.
To find a Certified Tester, please refer to the local yellow pages or internet searches. Please call our office at (520) 625-8409 during regular business hours if you have any questions.
The American Water Works Association (AWWA) has released a whiteboard explainer animation to help consumers understand where lead comes from, how it gets into water, and what households can do to keep their water lead-safe.
Call 520-625-8409
to reach us 24/7
See “contact us” for office hours.
(menu options change, please listen to the full message)
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NOTE – the CWC EZPay is a separate non-fee payment program. To sign up for the CWC EZPay program click here.
Xpress Bill Pay provides the following services at no charge:
• Receive email notification of new bills. Opt out of “paper bills”; help save our environment (click here to opt out of paper bills)
• View your Bill at XpressBillPay.com
Xpress Bill Pay provides the following services with a small fee:
• Option to pay bill online with debit or credit cards
• Option for monthly Auto-Pay – this is NOT the CWC EZPay described above
Please click on the logo below to be redirected to the Xpress Bill Pay Website
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