The EPA’s Lead and Copper Rule Revisions (LCRR) mandate water systems across the U.S. to list the materials used in water service lines, including those owned by the city and those on private property. Everyone in Community Water Company’s service area must participate. The inventory checks for lead, galvanized steel, or non-lead materials in pipes. Community Water Company is focusing on homes where the customer-owned service line material is unknown. Community Water Company will implement its lead service line replacement plan if a lead service line is found. See the bottom of this page for important links regarding lead.
Know your service line material?
Report your service line information to staff by completing the below form or by calling our office at 520-625-8409.
Don’t know your service line material?
Follow these steps to identify your service line material.
- Find your service line – Your service line connects your home or building to the water main in the street. Visual inspections can be completed at the meter box or where the pipe enters your home. The pipe may enter the home through a crawl space, and you may not be able to access it. In this case, Community Water Company will use other methods to help identify your service line.
- Use a screwdriver or coin to scratch the pipe
- Plastic is a smooth pipe of various colors
- Copper is a shiny, orange/brown in color, similar to a penny
- Galvanized steel is a dull gray color
- Lead is a shiny gray color
- Use a magnet – A magnet will not stick to plastic, copper, or lead, which means the pipe is galvanized
- Send us your service line material – Complete the below form or call us at 520-625-8409.
Image and diagram description
The photo shows the side yard of a residential home with a gravel and rock landscape, illustrating the layout of a residential water service line. There are three main labeled components, each with colored arrows and text boxes:
- Private side of the service line (Green arrow and label):
This section begins at the house and includes the plumbing that enters the home. It is labeled as the homeowner’s responsibility. - Water Meter (Blue arrow and label):
Located in the middle of the gravel area, the water meter is shown with a small blue label and two-headed arrow. It serves as the dividing point between the community water provider’s infrastructure and the homeowner’s plumbing. - Community Water Company side of the service line (Yellow arrows and label):
This section runs from the water meter to the sidewalk, continuing underground toward the water main in the street. It is marked in dark blue and is labeled with a yellow box indicating that this part is managed by the water company.
The image visually demonstrates how responsibility is divided between the homeowner and the water company when it comes to water service lines.
Sources of lead include service lines and interior plumbing. Please visit the EPA’s page on How Lead Gets into Drinking Water.
A step-by-step guide to help identify lead pipes in their homes, Protect Your Tap: A Quick Check for Lead.
Home water filtration systems information, please visit the EPA’s Consumer Tool for Identifying Point-of-Use and Pitcher Filters Certified to Reduce Lead in Drinking Water.
Lead prevention information: please visit Recommended Actions Based on Blood Lead Level
from the CDC.
Certified laboratories, please visit Arizona Certified Laboratories Facilities.
Reduce lead exposure from your drinking water and the health effects of lead. Please visit the EPA’s information on lead exposure.