Community Water Company is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to increase the accessibility and usability of our website and adhere to the relevant standards and guidelines.
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA, which outline how to make web content more accessible to people with a wide range of disabilities. These guidelines are recognized as the international standard for accessibility and are referenced by the Americans with Disabilities Act (ADA).
We recognize that accessibility is an ongoing process and are taking a proactive approach by:
- Auditing the website against WCAG criteria.
- Remediating any identified issues.
- Conducting both automated and manual testing.
- Ensuring future updates and content also meet accessibility standards.
While we strive for full accessibility, we acknowledge that some areas of the site may not yet be fully compliant. We are committed to continuous improvement and welcome feedback to enhance the user experience for everyone.
Feedback
If you encounter any accessibility barriers on this site or have suggestions to improve your experience, please fill out the contact form below.
Accessibility Change Log
| date | principle | sub principle | description |
|---|---|---|---|
| 6/27/2025 | IV. Robust | 12. Compatible (4.1.x) | HTML is valid and semantic (no missing tags or duplicate IDs). |
| 6/23/2025 | I. Perceivable | Adaptable (1.3.1 – 1.3.5) | Ensured Semantic HTML (use header, nav, footer, etc.) |
| 6/23/2025 | II. Operable | Navigable (2.4.x) | Ensured content links are distinguishable form other text (underline text decoration). |
| 6/22/2025 | II. Operable | Navigable (2.4.x) | Ensured links are descriptive (not “Click here” or “Read more”). |
| 6/22/2025 | II. Operable | Navigable (2.4.x) | Ensured links are descriptive and do not display the full URL. |
| 6/22/2025 | III. Understandable | Readable (3.1.x) | Ensured the language of the page is defined (<html lang=”en”>). |
| 6/22/2025 | III. Understandable | Readable (3.1.x) | Ensured pages do not suddenly change focus or context unless expected (e.g., a form doesn’t auto-submit). |
| 6/22/2025 | III. Understandable | Predictable (3.2.x) | Ensured Navigation menus remain consistent across pages. |
| 6/22/2025 | III. Understandable | Predictable (3.2.x) | Ensured components behave consistently (e.g., dropdowns, buttons). |
| 6/22/2025 | III. Understandable | Predictable (3.2.x) | Ensured pages do not suddenly change focus or context unless expected (e.g., a form doesn’t auto-submit). |
| 6/22/2025 | III. Understandable | Input Assistance (3.3.x) | Ensured form inputs have clear labels. |
| 6/22/2025 | III. Understandable | Input Assistance (3.3.x) | Validation errors are clearly identified. |
| 6/22/2025 | III. Understandable | Input Assistance (3.3.x) | Ensured users are warned before losing unsaved data (e.g., navigating …d no information is conveyed by color alone. |
| 6/19/2025 | I. Perceivable | Adaptable (1.3.1 – 1.3.5) | Ensured all form fields have proper labels associated with inputs. Form component has built in accessibility features. |
| 6/19/2025 | I. Perceivable | Distinguishable (1.4.x) | Ensured no text is embedded in images unless necessary. One diagram has been explained with text. |
| 6/19/2025 | I. Perceivable | Distinguishable (1.4.x) | Ensured content does not rely on sound to be understood. |
| 6/19/2025 | I. Perceivable | Distinguishable (1.4.x) | Ensured no flashing content. |
| 6/18/2025 | I. Perceivable | Time-Based Media (1.2.x) | Transcripts made available for video content. Link is just under video embed. Transcripts auto-generated by YouTube. |
| 6/17/2025 | I. Perceivable | Adaptable (1.3.1 – 1.3.5) | Add direct PDF file download link in association with all embedded PDFs and flipbooks. |
| 6/17/2025 | I. Perceivable | Text Alternatives (1.1.1) | Converted PDF to HTML text wherever possible. |
| 6/14/2025 | I. Perceivable | Text Alternatives (1.1.1) | Manually inspected all visible images to ensure alt text has been included. Also ensured alt text is descriptive and meaningful. |
| 6/14/2025 | I. Perceivable | Text Alternatives (1.1.1) | Included chart descriptions and converted image text to HTML. |